Staff

The following is a list of the staff at Network 13. We have given a description of each position at the Network to assist you. If you have any questions or comments please contact us and we will do our best to help. If you would like to send an email to a specific person on our staff, click on the email icon located under the person’s title who would best assist you.

Executive Director (ED): Sandra Woodruff

Under the general direction of the Board of Directors (BOD), is responsible for the overall management, supervision and coordination of the contract requirements between the Network and Centers for Medicare & Medicaid Services (CMS) including meeting deliverable due dates. Also responsible for program development, business and fiscal management, Internal Quality Program [IQP], personnel staffing (includes staff training, hiring and firing) and liaison with Network boards, external committees and external agencies, professional renal organizations and renal related agencies/organizations, e.g., QIO’s and survey agencies.

Quality Improvement (QI) Director: Linda Duval, RN, BSN

Assists the ED in meeting contract deliverables. Is responsible for the development, implementation, evaluation and management of quality improvement projects and other related quality improvement activities such as the collection of data on the Clinical Performance Measures. Serves as primary staff person for the Quality Improvement Committee. Coordinates with the Patient Services Coordinator on patient services, e.g., complaints and grievances. Coordinates with the Outreach Coordinator on community outreach activities, e.g., workshops, newsletters. Oversees the professional newsletter.

• Linda on Facebook
• Linda on Twitter
• Member of American Nephrology Nurses Association
• Linda Duval’s research

Patient Services Coordinator (PSC): Patrick Murphy, LCSW

Under the direction of the ED, is responsible for the processing of complaints and grievances, ensuring that deadlines are met as set forth by CMS. Serves as primary staff person for the Grievance Committee. Assists the ED in meeting contract deliverables. Maintains the Network’s clearinghouse library.

Communications Director: Heather Binkley, BS

Under the direction of the ED, assists the ED in meeting contract deliverables. Responsible for enhancing community outreach and collaboration activities of the Network. Coordinates scheduling of workshops (Patient and Professional). Serves as primary staff person for Patient Advisory Committee. Coordinates the patient newsletter, Kidney Koncerns.

Information Systems Director (IS): Nellie Hedrick , MSc

Assists the ED in meeting contract deliverables. Assists the QI Director in special projects requiring development of data reports and analyses. Responsible for overseeing and managing the daily operations, maintenance and integrity of the Network’s database, services, workstations and data systems

Data Manager: Cindy Smith

Responsible for accuracy and integrity of Standard Information Management System [SIMS] database. Oversees training of VISION facilities and transmission of data through QualityNet Exchange. Assists the ED in meeting contract deliverables. updates the Network’s patient database from information received from facilities. Processes CMS notifications and accretions listings to ensure compatibility with CMS data. Submits data from CMS patient forms, e.g., CMS-2728, CMS-2744 and CMS-2746, to CMS.

Executive Assistant: Shirley Brasher

Assists the ED in the fiscal management of the Network including payroll, taxes and accounting activities. Assists the ED in meeting contract deliverables. In the capacity of office manager, ensures inventory and replenishment of supplies and postage and maintenance of office machines.

QI Nurse: Cheryl George, RN

Assists the QI Director in the development, implementation, evaluation and management of quality improvement projects and other special studies. Assists QI Director, as needed, with any required onsite facility visits for the purposes of QI activities or grievances.

Network Patient Representative Coordinator: Carolyn Wilson

Coordinates the Network Patient Representative program. Encourages dialysis patient involvement in the Network and facility activities to help improve patient health and well being.

Quality Improvement Assistant: Jason Clem

Serves as clerical support to both the Quality Improvement (QI) personnel in the meeting of Centers for Medicare & Medicaid Services (CMS) contract requirements for QI. Assists the Quality Improvement Department with Clinical Performance Measures (CPM) and Quality Improvement Projects (QIP). Develops database entry programs for special projects.